A Century Link fiber line was severed near the
junction of N.D. Highway 1 and Interstate 94, west of Valley City on June 14,
2012. A contractor was plowing the ground in the area and cut a fiber cable. The
damage caused disruption on landline telephones, cellphones and internet across
the region. The outage lasted roughly 7 hours.
Once again, the same Century Link fiber line was
severed on June 23, 2012 by a farmer. Internet, long distance and 9-1-1
services were disrupted in Stutsman County. Officials had to establish
alternate ways for emergency services to be accessed. 9-1-1 calls were rerouted
so they could be answered by State Radio in Bismarck. This was the second
outage in 10 days.
Both breaks in the cable caused
disruptions to 911 services in Stutsman, LaMoure and Barnes counties and the
ability to make long distance calls from some landlines. The outage also
affected Internet service with some businesses reporting they could not process
credit card transactions. The two incidents of cut fiber optic have officials
looking for answers. “We’re still investigating the first cut,” said Brian
Kalk, member of the North Dakota Public Service Commission. “In the past three
years we’ve had a renewed emphasis on call before you dig and those things are
usually easy to sort out.” “Construction companies are required to call NorthDakota One Call before digging,” Kalk said. “A construction company that does
not do this can be subject of fines of from $500 to $5,000.”
Talk about “lack of communication”. My
cell phone wouldn’t allow me to call anyone, but 9-1-1, my work landline wouldn’t
allow me to make any outgoing calls and I could not access the internet. Many
employees left work early. Some of the them left due to inability to reach
their children or other loved ones, some left because they couldn’t perform
their job due to inability to access the internet and operate machinery and
some left to help others that were struggling with their businesses due to lack
of services.